1. Overview
At Calorie-Pay.com, we prioritize customer satisfaction and aim to provide high-quality digital products. This Refunds Policy outlines the conditions under which refunds may be granted.
2. Refund Eligibility
Due to the nature of digital products, all sales are generally final. However, refunds may be considered under specific circumstances:
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Duplicate Purchase: If you accidentally purchase the same product more than once, we will refund the duplicate transaction(s).
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Technical Issues: Should you encounter consistent technical problems that cannot be resolved by our support team, a refund may be issued.
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Product Not as Described: If the product materially differs from its description, you may be eligible for a refund.
3. Refund Request Process
To request a refund:
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Time Frame: Submit your request within 14 calendar days of purchase.
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Required Information: Provide your order details, a clear explanation of the issue, and any relevant supporting information.
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Submission: Email your refund request to support@caloriepay.com.
4. Evaluation and Response
Each refund request is evaluated individually. We aim to respond within 14 business days. Approved refunds will be processed promptly, and the funds will be returned via the original payment method.
5. Important Considerations
Before making a purchase:
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Review Product Details: Ensure the product meets your requirements.
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Check System Compatibility: Verify that your system supports the product.
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Contact Support: If you have questions about the product’s features or functionality, reach out to our support team at support@caloriepay.com.
6. Non-Refundable Situations
Refunds will not be granted in the following cases:
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Change of Mind: Deciding you no longer want the product after purchase.
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Lack of Expertise: Inability to use the product due to insufficient knowledge.
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Compatibility Issues: Failure to verify system compatibility prior to purchase.
7. Support Assistance
We recommend contacting our support team before requesting a refund. Our experts can often resolve issues you might be experiencing.
8. Contact Information
For support inquiries or refund requests, please contact us at:
- Email: support@caloriepay.com
Our support team is committed to assisting you with any issues related to our products or services.
9. Policy Updates
We reserve the right to update this Refunds Policy as needed. Any changes will be posted on this page with an updated effective date.
Last Updated: March 13, 2025
